Shipping policy

At Womechic, we're committed to delivering your carefully curated fashion pieces with care and efficiency. Below you'll find comprehensive information about our shipping processes, delivery timelines, and policies to ensure complete transparency about your order's journey to you.

Shipping Methods & Delivery Times

  1. Standard Shipping (Free Worldwide)

    • Delivery timeframe: 7-15 business days after dispatch

    • Includes full tracking capabilities

    • Recommended for non-urgent orders

  2. Expedited Premium Shipping

    • Delivery timeframe: 3-7 business days after dispatch

    • Available for an additional fee at checkout

    • Complimentary on all orders exceeding €200

Order Processing

  • All orders require 2-4 business days for processing before shipment

  • During peak periods (holidays, major sales events), processing may extend by 1-2 days

  • You'll receive:
    ✓ Order confirmation email immediately after purchase
    ✓ Shipping confirmation with tracking details once dispatched

International Deliveries

We proudly ship to over 100 countries worldwide. Please note:

  • Customs clearance may add 2-5 business days to delivery estimates

  • Any applicable duties, taxes, or import fees are the customer's responsibility

  • We cannot guarantee exemption from these charges

Tracking Your Order

  • Track your package 24/7 using the link in your shipping confirmation

  • Typical tracking updates include:
    ✓ Order processed
    ✓ Departed our facility
    ✓ In transit
    ✓ Out for delivery
    ✓ Delivered

Returns & Exchanges

We offer a 100% satisfaction guarantee:

  • Free returns within 14 days of delivery

  • Items must be in original condition with tags attached

  • Refunds processed within 3-5 business days of receipt

  • Exchanges subject to product availability

View detailed Returns & Exchange Policy

Special Circumstances

  • Signature required on all orders over €300

  • Address changes must be requested within 2 hours of ordering

  • Lost packages: Contact us if tracking shows no movement for 7+ days

Customer Support

Our team is available:
📧 Email: contact@womechic.com (24/7)
💬 Live Chat: Available on website (Mon-Sat, 8AM-8PM GMT)

For fastest service, please have your order number ready.

Important Notes:

  • Delivery estimates are not guaranteed and may vary by destination

  • Weekends and public holidays are not counted as business days

  • We cannot ship to PO boxes or freight forwarders

We appreciate your trust in Womechic and work diligently to ensure your fashion pieces arrive beautifully and on time. Happy shopping!